Terms of Use

Last updated: 28 May 2026

These Terms of Use govern your access to and use of Travel Logs, including our mobile app, website, fleet features, reports, subscriptions, and related services.
In these Terms, “Travel Logs”, “we”, “us”, or “our” means Sockii Pty Ltd.

By accessing or using Travel Logs, you agree to these Terms. If you do not agree, you must not use Travel Logs.

About Travel Logs

Travel Logs is a vehicle logbook app that helps users record and manage vehicle-related information, including trips, mileage, expenses, maintenance records, reports, and fleet submissions.

Travel Logs may include features such as automated trip tracking, Bluetooth connection triggers, NFC tags, motion detection, Places, geofencing, CarPlay support, reporting tools, and fleet review workflows.

No tax, legal, financial, or professional advice

Travel Logs is a record-keeping tool only.

We do not provide tax, legal, financial, accounting, or professional advice. Any reports, summaries, calculations, classifications, or ATO-compliant report formats generated by Travel Logs are provided to help you organise your records.

You are responsible for checking the accuracy and completeness of your records and deciding how they should be used. You should seek advice from a qualified accountant, tax agent, legal adviser, or other professional if you are unsure about your obligations.

We do not guarantee that any record, report, expense, trip, logbook, or claim will be accepted by the ATO, your employer, your fleet team, your accountant, or any other third party.

Your responsibility for records

You are responsible for:

- Ensuring your vehicle records are accurate, complete, and up to date
- Reviewing trips, mileage, expenses, odometer readings, maintenance records, and reports before relying on them
- Correcting any inaccurate, incomplete, duplicated, or missing records
- Keeping any receipts, invoices, evidence, or supporting documentation required for your circumstances
- Ensuring your use of Travel Logs complies with applicable laws, workplace policies, fleet rules, and tax requirements

Travel Logs may assist with record keeping, but it does not replace your responsibility to maintain accurate records.

Automated tracking is not guaranteed

Travel Logs includes automation features designed to help start, stop, detect, or manage trips. These features may use Bluetooth, NFC tags, motion detection, Places, geofencing, location services, CarPlay, or other device capabilities.

Automated tracking may not always be accurate, available, complete, or reliable. Trips may be missed, duplicated, incorrectly started, incorrectly stopped, incorrectly classified, or recorded with inaccurate times, distances, locations, or other details.

Automation may be affected by factors outside our control, including device settings, operating system restrictions, location accuracy, Bluetooth availability, NFC behaviour, CarPlay availability, battery optimisation, signal conditions, app permissions, vehicle conditions, or third-party service availability.

You must review and verify your records before relying on them.

Safe use and driving

You must use Travel Logs safely and responsibly.

Do not interact with Travel Logs in a way that distracts you while driving or operating a vehicle. You are responsible for complying with road rules, mobile phone laws, workplace safety requirements, and other applicable laws.

CarPlay features are provided to assist safer interaction where available, but you remain responsible for safe vehicle operation at all times.

Accounts

Some features may require you to create an account.

You are responsible for keeping your account login details secure and for all activity that occurs under your account. You must notify us if you believe your account has been accessed without authorisation.

We may suspend or terminate your account if we believe you have breached these Terms, misused Travel Logs, created a security risk, or used the service unlawfully.

Inactive accounts

We may suspend, deactivate, delete, or purge your account and associated account data if your account has been inactive for 90 days or more.

Before deleting or purging an inactive account, we may provide notice by email, in-app message, or other reasonable means where practical.

An account may be considered inactive if you have not logged in, used Travel Logs, maintained an active subscription, or otherwise interacted with our services for 90 days.

If your account is deleted or purged due to inactivity, you may lose access to account data, cloud records, fleet access, reports, settings, and other information associated with your account.

We may retain certain information where required or permitted by law, including for legal, tax, accounting, security, fraud prevention, dispute resolution, backup, compliance, or legitimate business purposes.

Local records stored only on your device may remain on your device unless you delete the app or delete those records.

No refunds, credits, or compensation will be issued for periods of inactivity, unused time, unused features, unused plan limits, or failure to use Travel Logs, except where required by law.

Subscriptions, billing, and payments

Some Travel Logs features may require a paid subscription or purchase.

Payments may be processed by Apple, Stripe, or another authorised payment provider. Your purchase may also be subject to the payment provider’s own terms, billing rules, renewal rules, refund policies, and cancellation process.

No refunds, credits, or compensation will be issued for periods of inactivity, unused subscription time, unused features, unused plan limits, or failure to use Travel Logs, except where required by law or applicable app store/payment provider rules.

Unless otherwise required by law, fees are non-refundable once paid.

You are responsible for managing your subscription, including cancellations and renewals, through the relevant payment provider or account settings.

Plan limits and feature availability

Travel Logs may offer free plans, paid plans, trials, subscriptions, fleet licences, or other account types with different features, limits, usage allowances, storage limits, export limits, fleet limits, automation features, or access rights.

We may change, add, remove, or update plan features, limits, pricing, usage allowances, or eligibility requirements from time to time. This may include changes to free plan limits, paid plan limits, fleet licence limits, report limits, cloud or storage limits, or access to specific features.

Where required by law or applicable app store rules, we will provide notice of material changes that affect existing paid subscriptions.

Your continued use of Travel Logs after a change takes effect means you accept the updated plan features, limits, and conditions.

Fleet features

Travel Logs may allow drivers to submit local Travel Logs records to a fleet team.

If you submit records to a fleet team, authorised fleet administrators, reviewers, or other permitted team members may be able to view, review, comment on, approve, reject, export, and report on those submitted records.

You are responsible for ensuring that you are authorised to submit records to a fleet team and that the records you submit are accurate and appropriate to share.

Fleet teams are responsible for their own review decisions, approvals, rejections, comments, reporting, compliance obligations, internal policies, and use of submitted records.

We are not responsible for how a fleet team interprets, reviews, approves, rejects, stores, exports, reports, or otherwise uses submitted records.

User content and data

You retain ownership of the records, information, comments, and other content you create or submit through Travel Logs.

You grant us a licence to use, process, store, transmit, display, and manage your content as necessary to provide Travel Logs, operate fleet features, generate reports, provide support, maintain security, and improve the service.

You must not upload, submit, or share content that is unlawful, misleading, fraudulent, defamatory, infringing, harmful, or otherwise inappropriate.

Privacy

Our handling of personal information is described in our Privacy Policy.

By using Travel Logs, you agree that we may collect, use, store, and disclose information as described in the Privacy Policy.

Third-party services

Travel Logs may use or integrate with third-party services, including Firebase, Crashlytics, Apple Analytics, Stripe, Geoapify, Cloudflare, and other infrastructure, analytics, payment, mapping, or support providers.

Third-party services are not controlled by us. We are not responsible for third-party services, their availability, accuracy, security, performance, terms, privacy practices, or any loss or damage caused by them.

Licence to use Travel Logs

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to use Travel Logs for your personal, business, or fleet record-keeping purposes.

You must not:
- Copy, modify, reverse engineer, decompile, or attempt to extract the source code of Travel Logs
- Sell, rent, lease, sublicense, or commercially exploit Travel Logs without our written permission
- Use Travel Logs to build a competing product or service
- Interfere with, disrupt, or compromise the security or performance of Travel Logs
- Access Travel Logs using unauthorised methods
- Use Travel Logs unlawfully or in breach of these Terms

Intellectual property

Travel Logs, including its app, website, software, design, branding, logos, features, content, systems, and technology, is owned by us or our licensors.

These Terms do not transfer any ownership rights to you.

You must not use our name, branding, logos, or other intellectual property without our prior written permission.

Availability and changes

We may update, modify, suspend, remove, or discontinue any part of Travel Logs at any time.

We do not guarantee that Travel Logs will always be available, uninterrupted, secure, error-free, or compatible with every device, vehicle, operating system, app version, third-party service, or region.

We may release updates that change or remove features. Some features may require updated software, permissions, subscriptions, compatible devices, or third-party services.

Backups and data loss

You are responsible for maintaining copies or backups of any records, reports, receipts, exports, or other information you need to keep.

To the maximum extent permitted by law, we are not responsible for lost, corrupted, deleted, inaccurate, incomplete, or unavailable records, whether caused by user error, device failure, app settings, permission changes, operating system restrictions, third-party services, account issues, fleet actions, or service interruptions.

Disclaimer of warranties

To the maximum extent permitted by law, Travel Logs is provided on an “as is” and “as available” basis.

We make no warranties or representations that Travel Logs will be accurate, complete, reliable, secure, uninterrupted, error-free, suitable for your needs, compliant with your obligations, or accepted by any tax authority, employer, fleet team, accountant, insurer, regulator, or other third party.

To the maximum extent permitted by law, we disclaim all warranties, conditions, guarantees, and representations, whether express, implied, statutory, or otherwise.

Australian Consumer Law and non-excludable rights

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, remedy, or protection that cannot lawfully be excluded, restricted, or modified.

Where we are permitted by law to limit our liability for breach of a non-excludable guarantee, our liability is limited, at our option, to resupplying the services again.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, punitive, or economic loss or damage, including loss of profits, revenue, savings, business opportunity, goodwill, data, records, tax deductions, claims, reports, or anticipated benefits.

To the maximum extent permitted by law, we are not liable for loss or damage arising from:
- Inaccurate, incomplete, missing, duplicated, or corrupted records
- Incorrect trip detection, missed trips, false trip starts, or false trip stops
- Incorrect mileage, odometer, location, expense, maintenance, or report information
- Your reliance on reports, summaries, classifications, or calculations
- ATO, employer, accountant, fleet, insurer, or third-party rejection of records or reports
- Your failure to review or correct records
- Device settings, permission settings, operating system behaviour, or hardware limitations
- Location, Bluetooth, NFC, motion, CarPlay, mapping, or geofencing limitations
- Third-party services, payment providers, app stores, analytics providers, infrastructure providers, or mapping providers
- Fleet review decisions, comments, approvals, rejections, exports, or reporting
- Unauthorised access, cyber incidents, service interruptions, bugs, errors, or data loss
- Your breach of these Terms or misuse of Travel Logs

To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to Travel Logs or these Terms is limited to the amount you paid to us for Travel Logs in the 12 months before the claim arose.

Indemnity

To the maximum extent permitted by law, you agree to indemnify us against any loss, damage, liability, claim, cost, or expense arising from:
- Your use or misuse of Travel Logs
- Your breach of these Terms
- Your records, reports, comments, submissions, or other content
- Your submission of records to a fleet team
- Your reliance on Travel Logs for tax, employment, business, fleet, insurance, regulatory, or compliance purposes
- Your breach of any law, workplace policy, fleet rule, or third-party right

Termination

You may stop using Travel Logs at any time.

We may suspend or terminate your access to Travel Logs if we believe you have breached these Terms, misused the service, created risk for us or others, failed to pay applicable fees, or used Travel Logs unlawfully.

After termination, some provisions of these Terms will continue to apply, including provisions relating to intellectual property, disclaimers, liability limits, indemnity, fleet submissions, privacy, and dispute resolution.

Changes to these Terms

We may update these Terms from time to time.

If we make changes, we will update the “Last updated” date. Significant changes may also be communicated through the app, website, email, or other reasonable means.

Your continued use of Travel Logs after changes are made means you accept the updated Terms.

Governing law

These Terms are governed by the laws of New South Wales, Australia.

The parties submit to the courts of New South Wales, Australia, and any courts that may hear appeals from those courts.

Contact Us

If you have questions about these Terms, contact us at:

Email: [email protected]